Privacy Policy

At Slot Madness, we prioritize the trust and loyalty of our players. Your privacy is our top priority, and we are committed to ensuring that your personal data is handled with the utmost care, respect, and security. This Privacy Policy outlines the measures we take to collect, use, and safeguard your information. We encourage you to review it carefully to make informed choices about your gaming experience.

Data Processing

This Privacy Policy details our obligations under gambling regulations to process players' personal data. This processing is essential to participate in games and access related services.

Slot Madness operates under the management of Dama N.V., a company registered in Curaçao, and its wholly-owned subsidiary, Friolion Limited, based in Cyprus. Dama N.V. is licensed by Antillephone N.V., ensuring compliance with legal and regulatory standards.

Using our services requires your consent to this Privacy Policy. Please note that the policy may be updated periodically, so we recommend reviewing it regularly. Continued use of our services signifies your acceptance of any changes.

Collection of Information

We collect a variety of personal data to provide our services effectively, including:

Registration and Communication Data: Information provided during registration or subsequent communications, such as names, contact details, and identification documents.
Interaction Records: Details of interactions via communication channels like live chat or email.
Transaction and Usage Data: Information related to deposits, withdrawals, gameplay, and website interactions.
Verification Documents: Materials required for identity verification and compliance checks.

Usage of Information

The personal data collected is used for:

Transaction Management: To process deposits, withdrawals, and bets.
Service Provision: To deliver requested services and provide player support.
Regulatory Compliance: To perform identity verification and adhere to legal obligations.
Marketing and Promotions: To share promotional content, provided you’ve given consent.
Fraud Detection: To monitor and prevent illegal or fraudulent activities.
Legal Requirements: To comply with anti-money laundering and other legal standards.
Data Analysis: To conduct market research and analyze aggregate data for improvements.

Marketing Communications

With your consent, we may use your data to send promotional messages about Slot Madness products and services. If you no longer wish to receive these messages, you can opt out at any time via your account settings or by contacting our support team.

Disclosure of Information

We do not sell or rent personal data to third parties. However, your data may be shared in the following circumstances:

Within Our Group: To enhance service delivery and ensure compliance.
With Business Partners: When required for service provision and regulatory adherence.
With Third-Party Providers: For data processing and operational support under strict confidentiality agreements.

Data Security and Retention

Protecting your personal data is a priority at Slot Madness. We implement robust security measures in compliance with legal standards. Personal data is retained for as long as required by law and for at least five years after account closure, as mandated by anti-money laundering regulations.

Cookies and Tracking

We use cookies and similar technologies to enhance website functionality, analyze user behavior, and support our marketing efforts. You can adjust your cookie preferences through your browser settings; however, disabling cookies may impact your user experience.

Your Rights and Contact Information

You have the right to:

Access Your Data: Request a copy of the personal data we hold about you.
Update Your Information: Correct or update inaccuracies in your data.
Opt-Out of Marketing: Withdraw consent for promotional communications at any time.

For any concerns or inquiries, you can reach out to our Data Protection Officer (DPO) via email. Under GDPR, you may also lodge complaints with the relevant supervisory authorities.

This Privacy Policy reflects our dedication to safeguarding your privacy and providing a secure gaming environment. Should you have any questions or requests about your personal data, do not hesitate to contact us.